FAQ's

1. DO I NEED TO HAVE AN ACCOUNT TO ORDER?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Quick and simple checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions
Future discounts

2. WHAT PAYMENT METHODS DO YOU ACCEPT?

We currently offer Cash on Delivery (COD) all over Pakistan.

You only need to pay once your order is delivered to your doorstep.

For any questions regarding payments, feel free to contact our support team.

3. HOW SECURE IS MY ONLINE ORDER?
Your personal information is kept secure and confidential.

We do not store any sensitive banking details on our servers.

4. ARE THERE ANY EXCHANGE RATES?
All of our transactions are processed in PKR (Pakistani Rupees). If your bank account or card is based in another currency, the final amount will be converted according to your bank’s applicable exchange rate at the time of the transaction.

5. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address or to preferred destination for your ordered product.

6.HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE?
The delivery time is based on the shipping option that you have chosen. Once the order has been shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.